Where can I find an ingredient list?

https://wellnesse.com/pages/ingredients

Are Wellnesse products vegan?

There is sheep’s wool derived keratin in the Smoothing Shampoo and Enriching Conditioner, and silk to make up the floss. These are the only non-vegan products. Sheep need to be sheared to stay healthy, so that is part of our sustainability approach as well! We are cruelty-free across the board and are Leaping Bunny Certified.

Is Wellnesse Cruelty Free?

Absolutely. We never, ever test on animals. We are also proud to say we are Leaping Bunny Certified.

Do your products contain any peanuts or tree nuts?

All our products are nut, egg and dairy free. Although our manufactures use ingredients derived from nuts, eggs and dairy for other companies, their standards are very high when it comes to cross-contamination and cleanliness. All equipment is cleaned and sanitized between uses.

Is Wellnesse GMO Free?

Yes. All of our products are free of genetically modified organisms.

What size of hydroxyapatite do you use?

We use 5-8 um particle size, which our research chemists guarantee is effective for teeth! So it is not nano, but as close as we can get. To get smaller particle sizes, we would actually have to use synthetic nano-hydroxyapatite. But we want to make sure we keep things naturally-derived!

What percentage of hydroxyapatite makes up your toothpaste and where does it come from?

The hydroxyapatite makes up about 5% of our toothpaste formula. It is naturally derived from calcium carbonate mineral deposits and is harvested in France.

Is the sorbitol in your toothpaste safe?

The sorbitol we use is derived from tapioca starch. While studies show that ingesting relatively large amounts of sorbitol may be problematic, we use a very small amount in our formula. In our research, it is safe for the mouth and it is in such a small amount that essentially no sorbitol is actually ingested. We use it mainly as a binding ingredient. We are also proud to say it also has an Environmental Working Group (EWG) rating of 1 for toxicity level based on several factors!

What is the shelf life of your products?

Our toothpaste, deodorant, and hand sanitizer have a 3 year shelf life while our shampoo and conditioner have a 2 year shelf life.

We source the best possible plastic we can while still providing a great experience for our customers. All of our tubes are sourced from sugarcane, a bioplastic that leaves a negative carbon footprint in the manufacturing process. All of our plastics are compostable! More importantly, we are committed to sustainability and are always working to improve our supply chain.

How much is shipping?

Shipping on orders within the contiguous United States is free over $99. If your order is under $99 within the Contiguous US, shipping starts at $7.95. Shipping to Alaska, Hawaii, and the US territories starts at $12.95. International shipping is calculated at checkout.

We ship within the United States, PO Boxes, APO, Canada, Australia, Denmark, Finland, France, Germany, Ireland, Italy, Mexico, Netherlands, New Zealand, Norway, Sweden, Switzerland, and the United Kingdom.

How long will it be until my package arrives?

You can expect your order to arrive at your doorstep between 3-7 days. All orders are shipped from our warehouse within 24 hours of you placing your order! International orders typically take around 2-3 weeks to arrive.

Can I expedite my shipping?

We can expedite all US orders! Please reach out to us at support@wellnesse.com before placing your order and we will help get your order situated with faster shipping.

How can I track my order?

If you did not receive an email with tracking details, please reach out to us at support@wellnesse.com and we will help you out asap!

What is your return policy?

We truly hope you love Wellnesse, but if you are not completely satisfied, we offer free returns and exchanges within 30 days of receiving your first purchase. Please reach out to us at support@wellnesse.com and we can help you start your return/exchange. Please note that an exchange voids the return policy. Please also note that we are not able to honor returns or exchanges for international customers at this time. .

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Are Wellnesse products all natural?

Yes. We formulate our personal care with all natural and safe ingredients. Wellnesse products are always Cruelty Free, GMO Free, Sulfate Free, Paraben Free, and Phthalate Free.

Is your shampoo safe for color-treated hair?

Yes! Our ingredients cleanse, enhance, and stimulate hair without stripping. Nettle leaf enhances color (natural or not) and won't interfere with color-treated hair.

Are Wellnesse products safe to use while pregnant/nursing?

Always check with your OB or midwife if you have concerns, but yes, all of our products are safe to use while pregnant!

How long does one tube of toothpaste last?

While every person uses a different amount of toothpaste, one tube generally lasts about 1.5 months!

Is Wellnesse toothpaste safe for children?

All our products are safe for children of all ages, including our toothpaste. We always encourage spitting, but know it can be difficult with the little ones!

Are your products Gluten-Free?

Yes! All of our formulas are gluten-free.

Is your toothpaste glycerin free?

Yes! Unlike other natural toothpastes, Wellnesse toothpaste is glycerin free. Glycerin is a sweet, colorless liquid and some research says it can coat teeth and prevent them from benefitting from the minerals in saliva.

What makes your toothpaste different from other natural toothpastes?

Wellnesse Toothpaste is formulated with hydroxyapatite, a naturally occurring mineral that remineralizes tooth enamel to strengthen it, just as fluoride in chemical toothpastes helps strengthen teeth. Our toothpaste is also infused with neem oil, which fights bacteria, green tea, which fights bad breath, and aloe vera, which soothes your gums. Fun fact! Wellnesse toothpaste is one of the only natural toothpastes that is Glycerin Free.

What makes your Shampoo and Conditioner different from other natural Shampoos and Conditioners?

Wellnesse Hair Care is ammonium free, Behentrimonium methosulfate free and Behentrimonium chloride free. Most natural hair care products still contain the above 3 ingredients, even though recent studies have rated these chemicals to be toxic, according to the EWG. Instead, we use a 100% all natural preservative system and emulsifying system. On top of that, we add ingredients that will truly benefit your hair like Tomato Extract, Nettle Leaf, Keratin, Quinoa, Avocado, Argan Oil, the list goes on!

What is EWG?

The Environmental Working Group is a nonprofit organization that specializes in deep research in areas of toxic chemicals, pollutants, and corporate social responsibility. A rating of 1 or 2 on the EWG's Skin Deep scale guarantees safety and no toxicity across all raw materials.

What do I get with a Wellnesse subscription?

By being a subscriber, you are privy to permanent discounts on all Wellnesse products, and you receive one or multiple Wellnesse products at a consistent frequency of your choosing! Becoming a subscriber is opt-in only, and you are not obligated to subscribe if you don't want to. Additionally, you are able to change the frequency of your subscription at any time by logging in here. On this page, not only can you change the frequency of your subscription, you can change what you receive as well! You are also able to cancel your subscription at any time by logging into your account.

How many discounts can I use at once?

At this time, customers are able to use 1 discount per order. Discounts cannot be combined with subscriptions or bundles.

Where are Wellnesse Products Made?

All our formulas are manufactured in the US with globally sourced ingredients.

What certifications does Wellnesse currently have?

We are B Corp certified, Leaping Bunny Certified, and EWG rated!

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