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FAQ's PACKAGING & SHIPPING
Do you use plastic?
We source the best possible plastic we can while still providing a great experience for our customers. All of our tubes are sourced from sugarcane, a bioplastic that leaves a negative carbon footprint in the manufacturing process. All of our plastics are compostable! More importantly, we are committed to sustainability and are always working to improve our supply chain.
How much is shipping?
Shipping on orders within the contiguous United States is free over $99. If your order is under $99 within the Contiguous US, shipping starts at $7.95. Shipping to Alaska, Hawaii, and the US territories starts at $12.95. International shipping is calculated at checkout.
Where do you ship?
We ship within the United States, PO Boxes, APO, Canada, Australia, Denmark, Finland, France, Germany, Ireland, Italy, Mexico, Netherlands, New Zealand, Norway, Sweden, Switzerland, and the United Kingdom.
How long will it be until my package arrives?
You can expect your order to arrive at your doorstep between 3-7 days. All orders are shipped from our warehouse within 24 hours of you placing your order! International orders typically take around 2-3 weeks to arrive.
Can I expedite my shipping?
We can expedite all US orders! Please reach out to us at email@example.com before placing your order and we will help get your order situated with faster shipping.
How can I track my order?
If you did not receive an email with tracking details, please reach out to us at firstname.lastname@example.org and we will help you out asap!